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Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing and using SubtoolAI, you accept and agree to be bound by these terms. If you do not agree, please do not use this service.

2. Use License

Permission is granted to use SubtoolAI for personal and commercial transcription purposes. You may not: • Reverse engineer our software • Resell the service without authorization • Use the service for illegal purposes • Attempt to circumvent usage limits

3. User Accounts

You are responsible for maintaining the confidentiality of your account. You must notify us immediately of any unauthorized use.

4. File Upload Limits

Users may upload files up to 10GB. Files and transcripts are deleted after 30 days of inactivity. You are responsible for maintaining backups.

5. Subscriptions and Billing

Subscriptions auto-renew monthly unless cancelled. You may cancel anytime through your account settings. Refunds may be requested within 7 days of purchase.

6. Free Tier

Free accounts receive 120 minutes (2 hours) of transcription per month. Files are limited to 30 minutes each with a maximum of 3 files per day.

7. Disclaimer

SubtoolAI is provided "as is" without warranties of any kind. We do not guarantee 100% transcription accuracy.

8. Limitation of Liability

SubtoolAI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our service.

9. Modifications

We may revise these terms at any time. Continued use constitutes acceptance of changes.

10. Contact

Questions about these terms? Contact us at support@subtoolai.com.