1. Introduction
SubtoolAI ("we" or "us" or "our") operates the SubtoolAI website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
2. Information Collection and Use
We collect several different types of information for various purposes:
• Personal Data: Email address, usage history
• Uploaded Files: Audio and video files you upload
• Transcription Data: Generated transcripts, summaries
• Usage Data: Page access logs, feature usage
• Device Information: Browser type, IP address
3. Use of Data
SubtoolAI uses collected data to:
• Provide and maintain our Service
• Notify you about changes
• Provide customer support
• Gather analysis to improve our Service
• Monitor usage and detect issues
4. Security of Data
We implement strong security measures:
• All data encrypted in transit using HTTPS/TLS
• Uploaded files stored in secure cloud storage
• Regular security audits and updates
• Access controls on all systems
5. File Retention
Uploaded files and transcripts are automatically deleted after 30 days of inactivity. You can manually delete files at any time through your dashboard.
6. Third-Party Services
We use: Supabase (database/storage), OpenAI (transcription/AI), and Stripe (payments). Each has their own privacy policy.
7. Your Data Rights
You may have rights to: access, rectify, erase, restrict processing, and export your data. Contact us to exercise these rights.
8. Cookies
We use cookies and similar technologies. You can instruct your browser to refuse cookies, but some features may not work.
9. Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have questions, please contact us at support@subtoolai.com.